Did you know that the most expensive and pervasive problem in all organizations comes down to one thing?
It’s something so basic and yet so often overlooked and ignored. It’s something that is necessary for teams coming together, ideas forming, and projects being executed effectively and efficiently. It’s what is at the heart of successful innovation, retention, and DEI initiatives.
We’re talking about Psychological Safety.
Confronting Our Unconscious Bias
Did you know our brains can consciously process 40 pieces of information per second, but we unconsciously process 11 million pieces. With millions of details being missed, it’s no wonder that unconscious biases are influencing a vast majority of our decisions..
In creating these mental shortcuts that seem to make decision-making easier, we may be doing more harm than good.
How do we know if we’re making the best hire?
How do we know what’s true and what’s an assumption?
How do we know if we’re making the best decision?
Without realizing it our managers, teammates and organizational culture can be creating environments of bias, micro-aggressions and discrimination that lead to mistrust, division, avoidance, and organizational disparities. If unconscious biases aren't kept in check, organizations and employees will feel the effects.
To sum it up, unconscious biases, micro-aggressions, assumptions and discrimination are making your employees feel unsafe and killing your culture and profits. The familiar surface level symptoms can show up as:
Poor Performance
High Turnover
Lack of Diversity Around the Table
High Levels of Sick Days
Low Engagement/Videos Turned Off
Complaints of Harassment & Discrimination
All of these symptoms can add up and cost your bottom-line big time According to Gallop, a disengaged employee can cost you 34% of their salary and replacing a highly skilled employee could cost you up to 250% of their annual salary. And we haven’t even addressed the lawsuits which can start on average at $20,000 plus legal fees.
So, what can you do right now to prevent the Turnover Tsunami and Retention Roulette in your organization?
Spitfire Coach has worked with hundreds of global executives and leaders in the tech, healthcare, nonprofit and energy sectors to help them address and resolve the blind spots, biases, and beliefs that are holding them back from achieving their bigger goals. We provide training and facilitation, group and private coaching, and assessments to help get your organization on the best track to consciously-driven profitability.
We are certified in The Four Stages of Psychological Safety, Myers-Briggs Type Indicator (MBTI), Energy Leadership, and The Resentment Release Process and hold a PCC credential from the International Coaching Federation. Layering and leveraging multiple frameworks, we help our clients uncover, assess, address, and resolve past points of friction, while designing a new empowered leadership presence.
Our clients have seen unnecessary turnover decrease by 30%, formerly missed deadlines being met with time to spare, increased communication across department lines, and morale skyrocketing throughout the organization.
We’ll guide you through The 5P Action Planner that will help you create an action plan to help your team increase psychological safety in each of the 4 Stages™.
About The 4 Stages of Psychological Safety
Created by Dr. Timothy Clark, Psychological Safety is n environment of rewarded vulnerability in which human beings feel (1) included, (2) safe to learn, (3) safe to contribute, and (4) safe to challenge the status quo—all without fear of being embarrassed, marginalized, or punished in some way.
The 4 Stages of Psychological Safety is a universal pattern that reflects the natural progression of human needs in social settings. When teams, organizations, and social units of all kinds progress through the four stages, they create deeply inclusive environments, accelerate learning, increase contribution, and stimulate innovation.
Introducing Psychological Safety in Your Organization and Team
We’ve developed a 50-minute Webinar and companion handout to summarize The 4 Stages of Psychological Safety, biases, micro-aggressions, and 6 things you can do right now to make your team safer. We’ve found the best way to approach new and potentially uncomfortable topics is in small groups where people can discuss and ask questions.